Privacy Policy

1. Information We Collect

We collect information in several ways to provide you with quality educational services. The data we gather helps us personalize your learning experience and improve our courses.

Personal Information You Provide

When you register for our programs or contact us, you might share:

• Full name and contact details (email address, phone number)
• Mailing address for course materials or certificates
• Payment information for course enrollment (processed securely through third-party providers)
• Educational background and professional experience
• Learning preferences and goals
• Communication history with our support team

Information Collected Automatically

Our platform automatically gathers certain technical data when you visit:

• IP address and general location data
• Browser type, device information, and operating system
• Pages viewed and time spent on each section
• Course progress and completion rates
• Clickstream data and navigation patterns
• Referral source (how you found our website)

2. How We Use Your Information

Your data serves specific purposes that directly relate to providing educational services. We don't sell your information to third parties.

We may also use aggregated, anonymized data for research purposes and to understand broader trends in financial education. This data cannot be traced back to individual users.

3. Data Sharing and Third Parties

We work with select service providers to deliver our educational programs. These partners have limited access to your information and are bound by confidentiality agreements.

Service Providers We Work With

• Payment Processors: Secure handling of financial transactions (we never store complete credit card details)
• Email Service Providers: Course notifications and educational content delivery
• Cloud Storage Services: Hosting course materials and maintaining platform infrastructure
• Analytics Tools: Understanding how students interact with our content
• Customer Support Platforms: Managing inquiries and providing assistance

Legal Disclosures

In rare circumstances, we may need to disclose information when required by Thai law, court orders, or government authorities. We'll notify you about such requests unless legally prohibited from doing so.

4. Your Rights Under Thailand PDPA

The Personal Data Protection Act gives you significant control over your information. You can exercise these rights by contacting us directly.

Access and Correction

You have the right to request a copy of all personal data we hold about you. If any information is inaccurate or outdated, you can ask us to correct it. We'll respond to access requests within 30 days.

Data Portability

You can request your data in a commonly used, machine-readable format. This allows you to transfer your information to another service provider if desired.

Erasure and Restriction

You may ask us to delete your personal data or restrict how we use it. We'll honor these requests unless we have legitimate reasons to retain certain information (such as legal compliance or completing transactions you've initiated).

Objection and Consent Withdrawal

You can object to certain types of data processing, including marketing communications. If you've given consent for specific uses of your data, you're free to withdraw that consent at any time.

5. Data Security Measures

We implement multiple layers of protection to safeguard your information from unauthorized access, alteration, or destruction.

Technical Safeguards

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive personal information in our databases
• Regular security audits and vulnerability assessments
• Firewalls and intrusion detection systems
• Secure backup procedures with encrypted off-site storage

Administrative Protections

• Strict access controls limiting who can view personal data
• Employee training on data protection and privacy practices
• Confidentiality agreements with all staff and contractors
• Regular review and updating of security policies

Despite our best efforts, no online system is completely immune to security risks. We encourage you to use strong passwords and keep your login credentials confidential.

6. Data Retention Periods

We keep your information only as long as necessary for the purposes described in this policy.

Active Student Records

While you're enrolled in courses or actively using our services, we maintain complete records to support your learning experience.

Completed Course Data

After course completion, we retain your enrollment records, progress data, and certificates for seven years. This allows us to verify your educational achievements and provide replacement certificates if needed.

Marketing Communications

If you've opted into marketing emails, we'll keep your contact information until you unsubscribe. You can opt out at any time using the link in our emails.

Financial Records

Payment and transaction records are kept for ten years to comply with Thai accounting and tax regulations.

Inactive Accounts

If you haven't logged in or interacted with us for three years, we'll send a notification asking if you want to keep your account active. Without a response, we'll anonymize or delete your data according to legal requirements.

7. International Data Transfers

Our primary servers are located in Thailand. However, some of our service providers operate infrastructure in other countries, which may involve transferring your data internationally.

When we transfer data outside Thailand, we ensure adequate protection through:

• Working only with providers in countries recognized as having adequate data protection standards
• Implementing standard contractual clauses approved by Thai authorities
• Ensuring providers maintain certifications for international privacy frameworks

You can request specific information about where your data is stored and processed by contacting our privacy team.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our platform.

Types of Cookies We Use

Essential Cookies: Required for basic site functions like login authentication and security features. These cannot be disabled.

Performance Cookies: Help us understand which pages are most visited and how users navigate our site. This data is aggregated and anonymous.

Functionality Cookies: Remember your preferences and settings to personalize your experience.

You can control cookie preferences through your browser settings. Keep in mind that blocking certain cookies may affect site functionality.

9. Children's Privacy

Our financial analysis courses are designed for adult learners aged 18 and above. We don't knowingly collect personal information from minors. If we discover that we've inadvertently gathered data from someone under 18, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately at [email protected].

10. Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the most recent revision was made.

Significant changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website homepage
• In-platform announcements for logged-in students

We encourage you to review this policy occasionally to stay informed about how we protect your information.

11. Your Responsibilities

While we work hard to protect your data, you also play an important role in maintaining security:

• Keep your login credentials confidential and don't share them with others
• Use a strong, unique password for your account
• Log out after using shared or public computers
• Report any suspicious activity or security concerns immediately
• Keep your contact information current so we can reach you about important account matters